| HDI Samples | ||
| Exam Code | Exam Description | Download |
| HD0-100 | Help Desk Analyst | Download |
| HD0-300 | HDI Qualified Customer Support Specialist | Download |
| HD0-400 | HDI Qualified Customer Support Specialist | Download |
| QQ0-100 | Help Desk Analyst | Download |
| QQ0-200 | HDI Qualified Help Desk Senior Analyst | Download |
| QQ0-300 | Help Desk Manager | Download |
| QQ0-400 | HDI Qualified Customer Support Specialist | Download |
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