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Exam skill standards are categories of examination tasks, identified
by subject-matter experts, that certify an ability to productively use
Microsoft Office programs. These categories are organized into skill sets
representing the more basic functions of each Office program.
Exam skill standards for the Microsoft Outlook 2002 Exam are provided
below to assist in your exam preparation. Training centers and courseware
providers authorized by the Microsoft Office Specialist (Office Specialist)
program tailor their instruction to these criteria.
Creating and Viewing Messages
- Display and print messages
- Compose and send messages to corporate/workgroup and Internet
addresses
- Insert signatures and attachments
- Customize views
Scheduling
- Add appointments, meetings, and events to the Outlook calendar
- Apply conditional formats to the Outlook calendar
- Respond to meeting requests
- Use categories to manage appointments
- Print calendars
Managing Messages
- Move messages between folders
- Search for messages
- Save messages in alternate file formats
- Use categories to manage messages
- Set message options
Creating and Managing Contacts
- Create and edit contacts
- Organize and sort contacts
- Link contacts to activities and journal entries
Creating and Managing Tasks and Notes
- Create and update tasks
- Modify task organization and Task view
- Accept, decline, or delegate tasks
- Create and modify notes
- Use categories to manage tasks and notes
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