| Managing
and Maintaining Physical and Logical Devices
|
| Manage basic disks
and dynamic disks. |
| Monitor server
hardware. Tools might include Device Manager, the
Hardware Troubleshooting Wizard, and appropriate
Control Panel items. |
Optimize server disk
performance.
- Implement a RAID solution.
- Defragment volumes and partitions.
|
Install and configure
server hardware devices.
- Configure driver signing options.
- Configure resource settings for a device.
- Configure device properties and settings.
|
| Managing
Users, Computers, and Groups |
| Manage local,
roaming, and mandatory user profiles. |
| Create and manage
computer accounts in an Active Directory
environment. |
Create and manage
groups.
- Identify and modify the scope of a group.
- Find domain groups in which a user is a
member.
- Manage group membership.
- Create and modify groups by using the Active
Directory Users and Computers Microsoft
Management Console (MMC) snap-in.
- Create and modify groups by using
automation.
|
Create and manage
user accounts.
- Create and modify user accounts by using the
Active Directory Users and Computers MMC
snap-in.
- Create and modify user accounts by using
automation.
- Import user accounts.
|
Troubleshoot computer
accounts.
- Diagnose and resolve issues related to
computer accounts by using the Active Directory
Users and Computers MMC snap-in.
- Reset computer accounts.
|
Troubleshoot user
accounts.
- Diagnose and resolve account lockouts.
- Diagnose and resolve issues related to user
account properties.
|
| Troubleshoot user
authentication issues. |
| Managing
and Maintaining Access to Resources |
Configure access to
shared folders.
- Manage shared folder permissions.
|
Troubleshoot Terminal
Services.
- Diagnose and resolve issues related to
Terminal Services security.
- Diagnose and resolve issues related to
client access to Terminal Services.
|
Configure file system
permissions.
- Verify effective permissions when granting
permissions.
- Change ownership of files and folders.
|
| Troubleshoot access
to files and shared folders. |
| Managing
and Maintaining a Server Environment |
| Monitor and analyze
events. Tools might include Event Viewer and
System Monitor. |
| Manage software
update infrastructure. |
| Manage software site
licensing. |
Manage servers
remotely.
- Manage a server by using Remote Assistance.
- Manage a server by using Terminal Services
remote administration mode.
- Manage a server by using available support
tools.
|
| Troubleshoot print
queues. |
| Monitor system
performance. |
Monitor file and
print servers. Tools might include Task Manager,
Event Viewer, and System Monitor.
- Monitor disk quotas.
- Monitor print queues.
- Monitor server hardware for bottlenecks.
|
Monitor and optimize
a server environment for application performance.
- Monitor memory performance objects.
- Monitor network performance objects.
- Monitor process performance objects.
- Monitor disk performance objects.
|
Manage a Web server.
- Manage Internet Information Services (IIS).
- Manage security for IIS.
|
| Managing
and Implementing Disaster Recovery |
Perform system
recovery for a server.
- Implement Automated System Recovery (ASR).
- Restore data from shadow copy volumes.
- Back up files and System State data to
media.
- Configure security for backup operations.
|
Manage backup
procedures.
- Verify the successful completion of backup
jobs.
- Manage backup storage media.
|
| Recover from server
hardware failure. |
| Restore backup
data. |
| Schedule backup
jobs. |
