| Installing and Upgrading
Exchange 2000 Server |
| Install
Exchange 2000 Server on a server computer.
|
| Diagnose and resolve
failed installations. |
| Upgrade or migrate to
Exchange 2000 Server from Exchange Server
5.5. |
| Diagnose and resolve
problems involving the upgrade process. |
Manage coexistence
with Exchange Server 5.5.
- Maintain common user lists.
- Maintain existing connectors.
- Move users from Exchange Server 5.5 to
Exchange 2000 Server.
- Configure the Exchange 2000 Active
Directory Connector to replicate directory
information.
|
| Diagnose and resolve
Exchange 2000 Active Directory Connector
problems. |
Perform client
deployments. Clients include Microsoft
Outlook® 2000, Outlook Web Access, POP3,
IMAP4, and IRC.
- Configure Outlook Web Access.
- Configure client access protocols.
|
| Configuring Exchange 2000 Server.
Types of servers include mailbox, public folder,
gateway, virtual, Chat, and Instant
Messaging. |
Configure server
objects for messaging and collaboration to support
the assigned server role.
- Configure information store objects.
- Configure multiple storage groups for data
partitioning.
- Configure multiple databases within a single
storage group.
- Configure virtual servers to support
Internet protocols.
- Configure Exchange 2000 Server
information in the Windows 2000 Active
Directory.
- Configure Instant Messaging objects.
- Configure Chat objects.
|
| Create and manage
administrative groups. |
| Configure separate
Exchange 2000 Server resources for
high-volume access. Resources include stores,
logs, and separate RAID arrays. |
Diagnose and resolve
Exchange 2000 Server availability and performance
problems.
- Diagnose and resolve server resource
constraints. Resources include processor,
memory, and hard disk.
- Diagnose and resolve server-specific
performance problems.
|
Configure
Exchange 2000 Server for high security.
- Configure Exchange 2000 Server to issue
v.3 certificates.
- Enable Digest authentication for Instant
Messaging.
- Configure Certificate Trust Lists.
- Configure virtual servers to limit access
through firewalls.
- Configure Key Management Service (KMS) to
issue digital signatures.
|
Create, configure,
and manage a public folder solution.
- Configure the Active Directory object
attributes of a public folder.
- Configure the store attributes of a public
folder.
- Configure multiple public folder trees.
|
| Configure and manage
system folders. |
| Managing
Recipient Objects |
Configure a user
object for messaging.
- Configure a user object for e-mail.
- Configure a user object for Instant
Messaging.
- Configure a user object for Chat.
|
Manage user and
information store association.
- Configure user information stores.
|
| Diagnose and resolve
problems that involve user and information store
placement. Problems include security, performance,
and disaster recovery. |
Create and manage
address lists.
- Create security groups.
- Create distribution groups.
|
| Diagnose and resolve
Recipient Update Service problems. |
| Monitoring and Managing Messaging
Connectivity |
Manage and
troubleshoot messaging connectivity.
- Manage Exchange 2000 Server messaging
connectivity.
- Manage connectivity to foreign mail systems.
Connectivity types include X.400, SMTP, and
Internet messaging connectivity.
- Diagnose and resolve routing problems.
- Diagnose and resolve problems reported by
non-delivery report messages.
|
| Manage messaging
queues for multiple protocols. |
Monitor link status.
- Monitor messages between Exchange 2000
Server computers.
- Monitor messages between Exchange 2000
systems and foreign systems.
|
| Configure and monitor
client connectivity. Clients include
Outlook 2000, Outlook Web Access, POP3,
IMAP4, and IRC. |
| Diagnose and resolve
client connectivity problems. Problems include DNS
structure, server publishing structure, DS
Proxy/DS Access, address resolution, Instant
Messaging clients, various connection protocols,
and non-Windows 2000 environments. |
Manage public folder
connectivity.
- Configure and monitor public folder
replication.
- Diagnose and resolve public folder
replication problems.
|
| Managing
Exchange 2000 Server Growth |
Monitor services use.
Services include messaging, Chat, public folder
access, Instant Messaging, and calendaring.
- Monitor the Information Store service.
- Monitor server use by configuring server
monitors.
- Monitor Instant Messaging by using System
Monitor.
|
| Manage growth of
public and private message store databases. |
| Manage growth of user
population and message traffic. |
| Monitor the growth of
client use. Clients include Outlook 2000,
Outlook Web Access, POP3, IMAP4, and IRC. |
| Manage recipient and
server policies. |
| Diagnose and resolve
problems that involve recipient and server
policies. |
Optimize public
folder and mailbox searching.
- Configure the public folder store or mailbox
store for full-text indexing.
- Perform full-text indexing.
|
| Restoring
System Functionality and User Data |
| Apply a backup and
restore plan. |
| Diagnose and resolve
backup and restore problems. |
Restore user data and
System State data.
- Recover deleted mailboxes.
- Recover deleted items.
|
| Restore information
stores. |
| Configure a server
for disaster recovery. Configurations include
circular logging, backup, and restore. |
| Diagnose and resolve
security problems that involve user keys. |
