| Creating, Configuring, Managing,
Securing, and Troubleshooting File, Print, and Web
Resources |
Publish resources in
Active Directory. Types of resources include
printers and shared folders.
- Perform a search in Active Directory Users
and Computers.
- Configure a printer object.
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Manage data storage.
Considerations include file systems, permissions,
and quotas.
- Implement NTFS and FAT file systems.
- Enable and configure quotas.
- Implement and configure Encrypting File
System (EFS).
- Configure volumes and basic and dynamic
disks.
- Configure file and folder permissions.
- Manage a domain-based distributed file
system (DFS).
- Manage file and folder compression.
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Create shared
resources and configure access rights. Shared
resources include printers, shared folders, and
Web folders.
- Share folders and enable Web sharing.
- Configure shared folder permissions.
- Create and manage shared printers.
- Configure shared printer permissions.
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Configure and
troubleshoot Internet Information Services (IIS).
- Configure virtual directories and virtual
servers.
- Troubleshoot Internet browsing from client
computers.
- Troubleshoot intranet browsing from client
computers.
- Configure authentication and SSL for Web
sites.
- Configure FTP services.
- Configure access permissions for intranet
Web servers.
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Monitor and manage
network security. Actions include auditing and
detecting security breaches.
- Configure user-account lockout settings.
- Configure user-account password length,
history, age, and complexity.
- Configure Group Policy to run logon scripts.
- Link Group Policy objects.
- Enable and configure auditing.
- Monitor security by using the system
security log file.
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| Configuring, Administering, and
Troubleshooting the Network Infrastructure |
Troubleshoot routing.
Diagnostic utilities include the tracert
command, the ping command, and the
ipconfig command.
- Validate local computer configuration by
using the ipconfig, arp, and
route commands.
- Validate network connectivity by using the
tracert, ping, and pathping
commands.
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Configure and
troubleshoot TCP/IP on servers and client
computers. Considerations include subnet masks,
default gateways, network IDs, and broadcast
addresses.
- Configure client computer TCP/IP properties.
- Validate client computer network
configuration by using the winipcfg,
ipconfig, and arp commands.
- Validate client computer network
connectivity by using the ping command.
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Configure,
administer, and troubleshoot DHCP on servers and
client computers.
- Detect unauthorized DHCP servers on a
network.
- Configure authorization of DHCP servers.
- Configure client computers to use dynamic IP
addressing.
- Configure DHCP server properties.
- Create and configure a DHCP scope.
|
Configure,
administer, and troubleshoot DNS.
- Configure DNS server properties.
- Manage DNS database records such as CNAME,
A, and PTR.
- Create and configure DNS zones.
|
Troubleshoot name
resolution on client computers. Considerations
include WINS, DNS, NetBIOS, the Hosts file, and
the Lmhosts file.
- Configure client computer name resolution
properties.
- Troubleshoot name resolution problems by
using the nbtstat, ipconfig,
nslookup, and netdiag commands.
- Create and configure a Hosts file for
troubleshooting name resolution problems.
- Create and configure an Lmhosts file for
troubleshooting name resolution problems.
|
| Managing, Securing, and Troubleshooting
Servers and Client Computers |
Install and configure
server and client computer hardware.
- Verify hardware compatibility by using the
qualifier tools.
- Configure driver signing options.
- Verify digital signatures on existing driver
files.
- Configure operating system support for
legacy hardware devices.
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Troubleshoot starting
servers and client computers. Tools and
methodologies include Safe Mode, Recovery Console,
and parallel installations.
- Interpret the startup log file.
- Repair an operating system by using various
startup options.
- Repair an operating system by using the
Recovery Console.
- Recover data from a hard disk in the event
that the operating system will not start.
- Restore an operating system and data from a
backup.
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Monitor and
troubleshoot server health and performance. Tools
include System Monitor, Event Viewer, and Task
Manager.
- Monitor and interpret real-time performance
by using System Monitor and Task Manager.
- Configure and manage System Monitor alerts
and logging.
- Diagnose server health problems by using
Event Viewer.
- Identify and disable unnecessary operating
system services.
|
Install and manage
Windows 2000 updates. Updates include service
packs, hot fixes, and security hot fixes.
- Update an installation source by using
slipstreaming.
- Apply and reapply service packs and hot
fixes.
- Verify service pack and hot fix
installation.
- Remove service packs and hot fixes.
|
| Configuring, Managing, Securing, and
Troubleshooting Active Directory Organizational
Units and Group Policy |
Create, manage, and
troubleshoot User and Group objects in Active
Directory.
- Create and configure user and computer
accounts for new and existing users.
- Troubleshoot groups. Considerations include
nesting, scope, and type.
- Configure a user account by using Active
Directory Users and Computers. Settings include
passwords and assigning groups.
- Perform a search for objects in Active
Directory.
- Use templates to create user accounts.
- Reset an existing computer account.
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Manage object and
container permissions.
- Use the Delegation of Control wizard to
configure inherited and explicit permissions.
- Configure and troubleshoot object
permissions by using object access control lists
(ACLs).
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Diagnose Active
Directory replication problems.
- Diagnose problems related to WAN link
connectivity.
- Diagnose problems involving replication
latency. Problems include duplicate objects and
the LostandFound container.
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Deploy software by
using Group Policy. Types of software include user
applications, antivirus software, line-of-business
applications, and software updates.
- Use Windows Installer to deploy Windows
Installer packages.
- Deploy updates to installed software
including antivirus updates.
- Configure Group Policy to assign and publish
applications.
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Troubleshoot end-user
Group Policy.
- Troubleshoot Group Policy problems involving
precedence, inheritance, filtering, and the
No Override option.
- Manually refresh Group Policy.
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Implement and manage
security policies by using Group Policy.
- Use security templates to implement security
policies.
- Analyze the security configuration of a
computer by using the secedit command and
Security Configuration and Analysis.
- Modify domain security policy to comply with
corporate standards.
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| Configuring, Securing, and
Troubleshooting Remote Access |
Configure and
troubleshoot remote access and virtual private
network (VPN) connections.
- Configure and troubleshoot client-to-server
PPTP and L2TP connections.
- Manage existing server-to-server PPTP and
L2TP connections.
- Configure and verify the security of a VPN
connection.
- Configure client computer remote access
properties.
- Configure remote access name resolution and
IP address allocation.
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Troubleshoot a remote
access policy.
- Diagnose problems with remote access policy
priority.
- Diagnose remote access policy problems
caused by user account group membership and
nested groups.
- Create and configure remote access policies
and profiles.
- Select appropriate encryption and
authentication protocols.
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Implement and
troubleshoot Terminal Services for remote access.
- Configure Terminal Services for remote
administration or application server mode.
- Configure Terminal Services for local
resource mapping.
- Configure Terminal Services user properties.
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Configure and
troubleshoot Network Address Translation (NAT) and
Internet Connection Sharing.
- Configure Routing and Remote Access to
perform NAT.
- Troubleshoot Internet Connection Sharing
problems by using the ipconfig and
ping commands.
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